Questions parents ask

Book a free consultation or send us an enquiry, and one of our staff will be in contact shortly to arrange the initial consultation.

Every student undergoes an initial consultation, in which past data and results are reviewed and testing is conducted to create a personalised learning plan that includes reading levels and focus areas for comprehension and writing.

Each student is assigned a tutor based on their particular learning needs. Our tutors are university educated and qualified and trained in key learning areas. We take great care in recognising student needs and matching them to the personality and skills of the tutor.

We provide students with a reading routine to hone their skills in between sessions. It follows the steps of three separate readings of 15 minutes each in order to build student skills through spaced practice. The first read focuses on active reading skills, the second on strategic reading and the third on critical reading. Students complete a worksheet each week and it is marked by our tutors with feedback provided in session.

We ensure students have a balance of challenge and success by selecting text types aimed at extending their vocabulary and reading ability. Our approach is to develop reading habits that layer active, strategic and critical reading skills for all students. This ensures that as students build up to more challenging texts they develop more sophisticated critical analysis skills.

We offer online tutoring for students who are not able to physically attend. Online sessions run just like face-to-face sessions.

Reports are provided for students every 5 weeks depending on what their focus area is. An overview of the reading improvement and skills learnt including a student reflection on learning will be provided at this time. We also provide a shared folder of resources and notes so you can keep up to date with what was discussed and covered in each session.

We require at least one week's notice to reschedule sessions due to school camps, holidays or similar commitments. If your child is sick, please notify your tutor at least 24 hours in advance where possible; last-minute illnesses are still charged, but we offer one makeup session per term. Sessions can also be moved online via Google Meet rather than cancelled.

Each one-to-one session is 50 minutes, online or face to face in Wallsend. Current rates for every year level are listed on the pricing page, and are inclusive of GST.

We require at least three weeks' notice in writing to unenrol. This allows us to offer the place to another student on our waiting list.